Homeowners in the Rochester and Batavia area have heard it before: the contractor who shows up late, goes over budget, and goes quiet when problems come up. We built Hometown Solutions specifically to be the opposite of that.
Chad Redling started in the trades in the early 2000s, working under experienced contractors and studying business at Monroe Community College. After helping scale a local company firsthand, he launched Hometown Solutions with a straightforward conviction — that homeowners deserve a contractor who acts more like a trusted advisor than a salesperson.
We’re a hands-on remodeling company focused on clear communication, honest guidance, and quality workmanship without shortcuts.
Most remodeling headaches come from the same problems: poor communication, weak planning, and corners cut when no one is looking. Our approach is built to protect against all three.
Before work begins, we walk you through what to expect — timeline, materials, cost, and the complications that could come up along the way. During your remodel, you’re never left guessing. You’ll have direct online access to your project — approvals, updates, and communication all in one place, so nothing gets lost in a text thread. And when decisions need to be made mid-job, we give you clear options and honest recommendations instead of taking the easy way out.
The result is a finished project you’re proud of — and a process you’d actually do again.
